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Frequently Asked Questions

Good questions deserve clear answers.

Don't see your question here? Call us at (816) 228-8393 — a real person answers, and no question is too small.

Getting Started

How do I know if my child needs speech therapy?

Trust your instincts. If your child is hard to understand compared to peers, uses fewer words than expected, gets frustrated trying to communicate, or you simply feel something is “off,” an evaluation can give you clarity and peace of mind. There's no harm in checking — and early intervention leads to better outcomes.

How do I get started?

Request an evaluation through our contact form or call (816) 228-8393. Our team will reach out within one business day to answer your questions, verify your insurance, and get you scheduled.

Do I need a referral from a doctor?

In most cases, no — you can contact us directly to schedule an evaluation. Some insurance plans require a physician referral for coverage, which we'll identify when we verify your benefits.

What happens at the first appointment?

Your first visit is a comprehensive evaluation, typically 60–90 minutes. It includes a parent interview about your concerns and goals, direct play-based assessment, and immediate initial impressions before you leave. A detailed written report follows within 5–7 business days.

Insurance & Cost

What insurance do you accept?

We accept many major plans, including Blue Cross & Blue Shield, Aetna, Cigna, Tricare West, HealthLink, and others. We verify your specific benefits before your first appointment so there are no surprises. See our Insurance & Payment page for the full list.

What if I don't have insurance coverage?

We offer competitive self-pay rates and can provide documentation you can submit to your insurance for possible reimbursement. Call us and we'll walk you through your options.

Does insurance cover myofunctional therapy?

Many insurance plans cover orofacial myofunctional therapy. Coverage varies by plan, so we verify your specific benefits before your appointment.

Therapy & Progress

How long will my child need therapy?

It depends on your child's needs and goals. Some children make rapid progress in a few months; myofunctional programs typically run 6–12 months. After the evaluation, we'll give you a clear plan with measurable goals — and we'll always tell you honestly how things are progressing.

Are sessions really one-on-one?

Yes — every session is individual therapy with a consistent clinician. No groups, no rotating therapists. That consistency is a big part of why our clients progress faster.

Will I be involved in my child's therapy?

Absolutely. Parent education is part of every treatment plan. You'll know exactly what we're working on and how to support it at home — because progress happens in everyday life, not just the therapy room.

What is a COM, and why does it matter?

COM stands for Certified Orofacial Myologist®, a national certification from the International Association of Orofacial Myology requiring advanced, specialized training beyond the standard SLP curriculum. BSPS clinicians who hold this credential are among a select group of COM-certified specialists in the Kansas City area.

Logistics

Where are you located?

We have clinics in Lee's Summit, MO (3600 NE Ralph Powell Rd, Suite E) and Overland Park, KS (14346 Metcalf Avenue), plus secure teletherapy for Missouri and Kansas residents.

Do you offer teletherapy?

Yes. Our therapists are licensed in both Missouri and Kansas and provide secure, HIPAA-compliant virtual sessions for most services. Research shows teletherapy is just as effective as in-person care for most speech and language services.

What are your hours?

Both offices are open Monday through Friday, 8:00 AM to 5:00 PM. Teletherapy offers flexible scheduling within those days.

Still have questions?

Request an evaluation or just call — our team will walk you through everything, no commitment required.

  • No referral needed to start
  • Most major insurance accepted
  • A real person replies within one business day
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